After collecting our bags I step up to the taxi counter within the airport to arrange for our ride to the apartment. We need to show our prepaid ticket when we get to the front of the line. The 13km (8mi) ride of 20 minutes takes us downtown.
The apartment is located in a 30 story building with two towers. We stop at the front desk and pick up our key. There's a line waiting for the elevators in our tower and we soon learn why. Two of the three elevators are not working! A woman in front of us says it is particularly bad 8-10am and 6-8pm. We wait 15 minutes for our turn. Our first impression is not favorable.
We unpack, login to wifi, and search for restaurants nearby. We walk ~ 8 blocks toward Plaza de Brazil to Las Vacas Gordas and our spirits are lifted. The busy restaurant specializes in grilled meats and we have decent steak dinners.
When we return to the apartment at 9:30pm the wait for the elevator is 5 minutes. I message the apartment manager and let her know we are not pleased with the situation. She quickly responds that the last time she was here two elevators were working and proactively offers a discount for the inconvenience, which she processes the next morning.
We watch a movie then turn in for the night. We'll see how we feel about the situation in the morning after we have a chance to shower and try out the kitchen.